Some PDF documents are not indexed

Installation questions and discussion (KnowledgeTree 3.x specific)

Some PDF documents are not indexed

Postby dnkz » Wed Jul 27, 2011 1:44 pm

Hello,

I have some PDF documents (not all) that are not indexed in KnowledgeTree Community Edition (local install).

I got the following error message on the menu Administration» Search and Indexing» Document Indexing Diagnostics.

debug: Indexing docid: 23 extension: 'pdf' mimetype: 'application/pdf' extractor: 'TikaApacheExtractor'
info: Processing docid: 23.

debug: Extra Info docid: 23 Source File: 'C:\Program Files\Zend\ktdms\var\tmp/23.pdf' Target File: 'C:\Program Files\Zend\ktdms\var\tmp\kti6A6A.tmp'
error: Could not extract contents from document 23
error: Tika Extractor: XML-RPC failed to extract text.


Moreover, I tested these PDF documents on the trial of KnowledgeTree Commercial Edition and It works, the files are correctly indexed.

Could you please give me your feedback on this issue?

Regards,
Daniel
dnkz
 
Posts: 4
Joined: Wed Jul 27, 2011 12:44 pm

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