KnowledgeTree Community Forums

Skip to content


Advanced search
  • Board index ‹ KnowledgeTree Users ‹ Installation
  • Change font size
  • Print view
  • FAQ
  • Register
  • Login

Ubuntu 3.6.1 >> 3.7.2 Upgrade Failed

Installation questions and discussion (KnowledgeTree 3.x specific)
Post a reply
2 posts • Page 1 of 1

Ubuntu 3.6.1 >> 3.7.2 Upgrade Failed

Postby Crossie » Thu Jul 29, 2010 12:09 pm

I recently upgraded my Ubuntu server to Lucid Lynx 10.04LTS. This went ok.

I then decided it was time to upgrade my KnoledgeTree community edition from 3.6.1 to the latest 3.7.2 which had been sat on my desktop since it's release. This did not go so well.

Initially had problems with swftools but managed to get this sorted. The install failed right at the end when the script could not get control of port 80 because there was already something using it - apache2 I assume. I assume that this means the install had not managed to stop the KTDM services running.

As a consequence when I tried to run the last bit of the installation by accessing http://127.0.0.1/knowledgeTree this address was not found. Since I could still access the Version 3.6.1 KTDMS running I assume that the install process has failed and left everythuing in a safe state.

I could do with some help as to what I should do next since I am a bit of a Linux novice!

I'm guessing that I need to manually stop the KTDMS services from running using the following "sudo /opt/ktdms/./dmsctl.sh stop". I have tried to stop the services without much success!

If I can stop the services can I then re-run the install script without doing anything else even though the first attempt got 90% through?

Would a better bet be to uninstall version 3.6.1 completely and start from scratch? Do I still need to stop the services first? As I understand this leaves the documents folder alone so I wouldn't loose everything but even if I did there are only a few documents in the database so far and I have copies elsewhere.

Help much appreciated.
Crossie
 
Posts: 3
Joined: Sun Oct 04, 2009 7:04 am
Top

Re: Ubuntu 3.6.1 >> 3.7.2 Upgrade Failed

Postby Crossie » Fri Jul 30, 2010 3:18 pm

OK, I got the services to stop ok now and re-ran the installation script. I forgot that you have to put ./ in front of the script name!

Install ran without any failures. At the end it says "Please open your Internet browser and browse to http://127.0.0.1/KnowledgeTree/ to continue setup." When I try to open this link in firefox I get "Firefox can't establish a connection to the server at 127.0.0.1."

If I then restart services "MediaServer:/opt/ktdms$ sudo ./dmsctl.sh start" I can then get to KT 3.6.1-CE

Could really do with some guidance as I'm not convinced that uninstalling KT 3.6.1 CE will help and that was my next avenue.
Crossie
 
Posts: 3
Joined: Sun Oct 04, 2009 7:04 am
Top


Post a reply
2 posts • Page 1 of 1

Return to Installation

Who is online

Users browsing this forum: Google [Bot] and 1 guest

  • Board index
  • The team • Delete all board cookies • All times are UTC
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
Translated by phpBB.fr © 2007, 2008 phpBB.fr
SourceForge.net Logo
Document Management Software
File Sharing  |   Sales Document Management  |   Deal Rooms  |   Accounting Document Management  |   HR Document Management